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Subscription payments are final and non-refundable. When you subscribe, Magica reserves computing resources for you in advance. See the full Refund Policy. What this means
  • You can cancel any time. Cancellation takes effect at the end of your current billing period, and you won’t be charged again.
  • If your renewal payment is overdue, you can only cancel immediately. Your plan access ends right away, with no refund. See My renewal payment failed. What happens?.
  • No pro-rated refunds are given for unused time in a billing period.
  • Billing errors are the exception. If a technical error on our side caused an incorrect or duplicate charge, contact support for review.
Tips
  • Please contact support before opening a dispute or chargeback with your bank. Most billing issues are resolved quickly.
  • To cancel, see How to cancel my subscription.