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If you recently subscribed, upgraded, or changed your plan, Magica may need a moment to update your account.
  • Check which workspace is selected. Personal and team workspaces each have their own plan, so make sure the workspace you paid for is selected.
  • Open Settings → Billing. If you see Refresh billing details, select it.
  • Check Billing settings for a payment issue. If a payment failed, your new credits can’t be used until it goes through.
Troubleshooting & Tips
  1. Sign out and sign back in so your new plan is loaded.
  2. Clear your browser’s cache and cookies to remove outdated session data.
  3. Try a different browser to check whether the problem is local to your current browser.
If these steps do not solve the issue, contact support; they can manually verify and refresh your account settings.